Siemens SITRAIN Application Status - "Personalized Quotation" and "Exclusive Training Enquiry" do not work in Webportal/SITRAIN LXP – Incident details

All systems operational

"Personalized Quotation" and "Exclusive Training Enquiry" do not work in Webportal/SITRAIN LXP

Resolved
Partial outage
Started 2 months agoLasted 190 hours 49 minutes

Affected

Siemens SITRAIN Productive Systems

Partial outage from 7:30 AM to 7:00 AM, Operational from 7:00 AM to 6:19 AM

SITRAIN LXP

Partial outage from 7:30 AM to 7:00 AM, Operational from 7:00 AM to 6:19 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We will implement a fix on the weekend and will monitor the results. We will notify about our tests on Monday.

  • Identified
    UTC
    Identified

    Due to a current bug, the functionalities "Personalized Quotation" and "Exclusive Training Enquiry" currently do not work.
    Customers will receive an error message and a failure mail will be sent to the responsible region.

    We will keep you updated and continue to work on this topic with the highest priority.