Siemens SITRAIN Application Status - SITRAIN App - Document Viewer is not working – Incident details

Document Viewer experiencing degraded performance

SITRAIN App - Document Viewer is not working

Investigating
Degraded performance
Started 1 day ago

Affected

Siemens SITRAIN Productive Systems

Degraded performance from 9:20 AM to 12:00 AM

SITRAIN app (Android & iOS)

Degraded performance from 9:20 AM to 12:00 AM

Document Viewer

Degraded performance from 9:20 AM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    The document download is reported as successful. Despite the successful download, the document can't be opened or displayed in the Document Viewer.