Siemens SITRAIN Application Status - "Personalized Quotation" and "Exclusive Training Enquiry" do not work in Webportal/SITRAIN LXP – Incidentdetails

Alle systemen operationeel

"Personalized Quotation" and "Exclusive Training Enquiry" do not work in Webportal/SITRAIN LXP

Opgelost
Gedeeltelijke storing
Begon op 2 maanden geledenDuurde 190 uur 49 minuten

Getroffen

Siemens SITRAIN Productive Systems

Gedeeltelijke storing van 7:30 AM naar 7:00 AM, Operationeel van 7:00 AM naar 6:19 AM

SITRAIN LXP

Gedeeltelijke storing van 7:30 AM naar 7:00 AM, Operationeel van 7:00 AM naar 6:19 AM

Updates
  • Opgelost
    UTC
    Opgelost
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We will implement a fix on the weekend and will monitor the results. We will notify about our tests on Monday.

  • Geïdentificeerd
    UTC
    Geïdentificeerd

    Due to a current bug, the functionalities "Personalized Quotation" and "Exclusive Training Enquiry" currently do not work.
    Customers will receive an error message and a failure mail will be sent to the responsible region.

    We will keep you updated and continue to work on this topic with the highest priority.