Siemens SITRAIN Application Status - Customers can't provide "Billing Data" in online booking process – Incidentdetails

Alle systemen operationeel

Customers can't provide "Billing Data" in online booking process

Opgelost
Gedeeltelijke storing
Begon op ongeveer 2 maanden geledenDuurde 91 uur

Getroffen

Siemens SITRAIN Productive Systems

Gedeeltelijke storing van 11:29 AM naar 6:29 AM

SITRAIN LMS Web Portal

Gedeeltelijke storing van 11:29 AM naar 6:29 AM

Updates
  • Opgelost
    UTC
    Opgelost
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    • We are currently investigating an incident where the step "Billing Data" is missing in online booking processes (internal and external) for all customers.

    • Internal and External Customers are not able to provide billing data during the booking process.

    • Customers are still able to book and booking can be processed in the TCmanager as usual.

    We will keep you updated via this status page.